Shipping policy
Shipping Policy
At Girly Pop, we're committed to delivering your order as quickly and safely as possible. Please review our shipping process below.
Order Processing
- All orders are processed within 1–3 business days after your order is placed.
- Orders are processed Monday through Saturday (excluding public holidays).
- Once your order has been processed and dispatched, you'll receive a shipping confirmation along with tracking details (if available).
Shipping Time
- Estimated delivery time is 3–7 business days after dispatch, depending on your location.
- Delivery timelines may vary during peak seasons, sales, festivals, or due to unforeseen courier delays.
Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout before you complete your purchase.
- Any free shipping offers will be clearly mentioned on our website.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email or SMS with your tracking information so you can monitor your delivery status.
Delivery Delays
While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to:
- Weather conditions
- Public holidays
- High order volumes
- Courier service disruptions
- Remote delivery locations
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Please ensure your shipping address and contact details are accurate before placing your order. Girly Pop cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact our customer support within 48 hours of the expected delivery date. We'll work with our shipping partners to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team through our Contact Us page. We're always happy to help